Resorts na Nova Zelândia

"The stay at Scrub Island was amazing. The hotel is super comfortable, the bed was great, and the rooms are big and clean. The employees were super helpful.l, especially the manager, Raj, willing to walk the extra mile to help us."

Nothing. It was all great.

"Beautiful room! We got upgraded, which was a really pleasent surprise. Nice pool ♡. Lovely staff. The restaurant average, but not bad. Would've easily stayed longer."

Aucun.

"Las instalaciones son super lindas y el hotel de ensueño"

Aucun.

"Alimentações excelentes. Recreação ideal para familias .Praia bonita Piscinas grandes e para todas as idades."

Hotel precisa de uma manutenção geral principalmente nos banheiros.Lugar muito bonito para não estar sendo cuidado .A praia é bem perigosa senti falta de guardas vidas para observação intensa.Não os vi em seus postos.Outra coisa preocupante é a falta de corrimões nas escadas de um andar para o outro.

"Great pools, no rush to grab a lounger in the morning, comfy bed, good shower, excellent location right in the middle of The Gap. The crazy golf course was superb! Gardens were large and well kept."

Bar was expensive so no-one really used it. Pure Ocean restaurant was just ok. Apartment was a bit tired in places. Felt it was expensive for what it was but worth paying the extra for pool/garden view.

"Da equipe de funcionários, todos são ótimos! Especialmente os salva vidas do parque aquático. Café da manhã excelente."

Não ter acesso a praia, mas em breve terá porque estão fazendo obras.

"Great location. Welcoming personnel. Really good breakfast."

All good!

"Ficamos no mini apartamento com cozinha e 2 quartos, no que parecer ser a parte mais nova do local, de frente à piscina exclusiva aos hóspedes. Bem limpo, com serviço de quarto diário. A estrutura do local é ampla, com 2 piscinas. A localização é boa, podendo estar nas duas costas (Mediterrâneo e Jônico) em 30min. Na área frontal acontecem alguns eventos (jantar, churrasco) organizados pelos anfitriões. Participamos do aniversário de 1 dos proprietários, com open bar e custo zero. Vale salientar que os eventos não incomodaram a tranquilidade da estadia, já que o quarto era ao fundo da propriedade"

Os travesseiros poderiam ser mais altos. A janela do quarto frontal é bem difícil de se fechar. Seria interessante uma comunicação mais eficiente no que diz respeito aos eventos que irão acontecer (principalmente pras pessoas que não falam italiano). Sugiro um quadro de informações na área do café e recepção, informando os próximos eventos e eventuais custos.

"Tudo. A acomodação é impecável. Limpa, bem decorada e tudo funciona perfeitamente."

Nada. Estava tudo perfeito.

"This apartment is well kept, very clean, comfortable, with all facilities at high level and abundancy. Interior very nice and cozy. SPECTACULAR views from the terrace, definitely that makes this apartment special. The hosts very nice people, very attentive and helpful. Even helped me to take off flat tire and fix it the nearest garage. Communication excellent. If you are in Morgan's Bay, this is would an excellent choice."

Property is managed so well that there is nothing to say negative.

"Excelentes acomodações. Os funcionários são extremamente atenciosos e prestativos."

Aucun.

"Las instalaciones son super lindas y el hotel de ensueño"

Aucun.

"Huge, beautiful and clean room (better than the photos), so many things to do (game room, animation, water park) beautiful landscape and views. Especially loved the forest next to the beach."

The water in the swimming pools/water slides was a little bit too cold

"Da equipe de funcionários, todos são ótimos! Especialmente os salva vidas do parque aquático. Café da manhã excelente."

Não ter acesso a praia, mas em breve terá porque estão fazendo obras.

"Tudo. A acomodação é impecável. Limpa, bem decorada e tudo funciona perfeitamente."

Nada. Estava tudo perfeito.

"très bon hôtel, Bon environnement, bonne cuisine, accueil sympathique, grandes chambres, confort l'hôtel est bien situé, facile d'accès, parking intérieur disponible, piscine"

le wifi perfectible, la piscine très petite, le bruit extérieur du à des fenêtres peu isolantes phoniquement

"I took a group of men to Cape Verde for the 1st time. The hotel is a perfect location for almost everything we did. The staff were very helpful as well"

Nothing

"Visited before. It’s good to see they have renovated as it was starting to look v tired"

The sea has moved in so much over the years that there really is no place to sunbathe on the beach by the hotel. You can walk further down the beach - given space limited sun beds on the decking area.

"Die Lage ist top. Das Angebot kostenlos mit dem Bus nach Insbruck zu fahren ist grossartig. Wellness toll. Abendessen lecker."

Aucun.

"Breakfast, lunch and dinner was fantastic. Staff was courteuous."

The hotel can definitely do with some upgrades.

"The location is fantastic. The villa was excellent."

The furniture is a little outdated. The room service could add more variety to their menu.

"Breakfast was excellent, staff was friendly, pools and sea possibility was truly excellent. Very big and safe place to be. Security was in very good level. Lovely site."

Only couple of persons spoke english. Several restaurants in hotel, but you could only book online with one. When you come to hotel everything is in spanish, luckily I had colleague who could speak spanish so he was able to translate how to book breakfast, lunches and dinners etc.

"Great location, the Staff were excellent and the Hotel has all the amenities you’d expect."

All good.

"Great pools, no rush to grab a lounger in the morning, comfy bed, good shower, excellent location right in the middle of The Gap. The crazy golf course was superb! Gardens were large and well kept."

Bar was expensive so no-one really used it. Pure Ocean restaurant was just ok. Apartment was a bit tired in places. Felt it was expensive for what it was but worth paying the extra for pool/garden view.

"Amazing reception staff , wonderful cleaning staff"

Outdated bathrooms , needs to be renovated .

"Já fiquei hospedada duas vezes aqui. Excelente localização e custo benefício. Acomodação confortável, muito limpa e funcional. Restaurante com muitas opções e atendimento simpático. A vista é maravilhosa. Amplo estacionamento e segurança 24 horas. Opções de passeios e diversas atividades esportivas na lagoa."

Não há cafeteira nos apartamentos. Também não fomos avisados com antecedência de que a piscina estava fechada para reforma e que não havia serviço de limpeza aos domingos na acomodação.

"Excellent service, great and clean rooms and amazing wellness-facilities. Well worth the money!"

That we had to leave.

"Wonderful little resort in a tropical garden, spacious room, very friendly staff"

The resort is not in walking distance to San Ignacio. You need a car (and worse a parking spot) to go there. This makes you dependent on the hotel‘s facilities and restaurant. Be aware that the breakfast included only means a small selection of breakfast choices. Whenever you want something extra eg eggs you pay extra! You pay a 10% „service charge“ on everything, even on the organization of tours, which is quite a ripoff. I did some activities organized by the hotel. These tours (especially the mayan cooking class) are real good, however as a single I had to pay for two people (minus a small discount). Moreover, tax & „service charge“ were added to the net prices mentioned in the flyer. Taken together this makes these tours unacceptably expensive.

"The beachfront location. Hotel staff are all very nice."

Restaurant waiters are useless, slow, just talking to each other. . Even if you are a guest at hotel they want you to pay for the huts. Hotel guests should get at least a free hour daily. There is no real beach seating for hotel guests to relax.

"Great location, nice beach, very good food, versatile facilities, very good for families."

Organised tours available for guests from tourist agencies, for self organised guests rent-a-car is the only option for sightseeing. Some facilities require better maintenance.

"Great location, the Staff were excellent and the Hotel has all the amenities you’d expect."

All good.

"Outstanding Customer Service: "From the moment we arrived until departure, the staff exceeded expectations." "Exceptional customer service, with a commitment to making our stay comfortable." Cleanliness and Maintenance: "Rooms were spotless, and the facilities were well-maintained." "The hotel's cleanliness surpassed my expectations." Comfortable Accommodations: "Beds were exceptionally comfortable." "Rooms were spacious, well-appointed. Management: "Management promptly addressed any concerns we had." "The hotel's management team is dedicated to ensuring guest satisfaction.""

Nothing it a Perfect Place

"Great location, very friendly staff. The pool area was amazing! Our room was great, very clean and we just loved our small top balcony with bathtub."

Aucun.

"Breakfast was quite good. it was good for any kind of tastes and was quite balanced"

Nothing actually

"The first thing that stands out is the friendly staff - polite and nothing was too much trouble. Probably the best we’ve encountered. We were even given a very late check out of 4pm as our flight was a night time one. The location is beautiful: white sandy beaches and clear blue sea. The food was good and plentiful and the hotel and surroundings were clean and well kept. A very enjoyable stay!"

Aucun.

"Da equipe de funcionários, todos são ótimos! Especialmente os salva vidas do parque aquático. Café da manhã excelente."

Não ter acesso a praia, mas em breve terá porque estão fazendo obras.

"One of the most peaceful and scenic beautiful resorts I’ve ever stayed in. I’ll miss this place."

Couldn’t find any ramp which could be wheel chair friendly. A ramp could be introduced for ease of moving luggage’s and for elderly people.

"Exceptional site and lovely beaches & swimming pools with good restaurants"

The fact that, despite the heat, rooms were not supplied with drinking water & this had to be ordered from room service at $5 a small bottle. We had just arrived from staying at the Hamilton Princess hotel in Bermuda &, as is normal for luxury hotels of this standard, that had no problem in supplying drinking water to guests free of charge.