Hotel Provisorium13

"Quarto e camas muito confortáveis. Funcionários extremamente educados e atenciosos. Ótima localização. No verão, o hotel disponibiliza gratuitamente um cartão que dá acesso aos hóspedes a diversos passeios"

"Banheiro pequeno e sem nichos para acomodar nossos utensílios"

"The quality of the room greatly exceeded the price. And the owner,who also works the reception, was very friendly and helpful."

"Wish we had planned to stay longer."

"Amazing location. Right by the lake, easy to walk from the train station or park. There is car charging in the cover carpark across the road. The staff were nice and helpful with check-in. They didn't mention the Arosa card but they did supply us with them one we asked. This gives you access to the cable cars and other discounts. The bed was very comfortable and beautiful views from the balcony."

"The bathroom was very compact."

"Great place, perfect location. We loved staying there and we will definitely go back there."

"Aucun."

"Fabulous breakfast and wonderful location on the lake. Super clean and great check in experience!"

"Aucun."

"Great location right a the lake. Everything is decorated with love and the receptionist and housekeeping was really friendly. Parkade is next door and only costs Fr. 6.00 per day (Summer rate, not sure if it is the same in winter time). The breakfast buffet was not big but fresh and had all you need including various breads, eggs, fresh coffee, and fresh fruit salad. Server was attentive and well handling everything."

"The servers on the patio were not attentive and seemed like they were more interested to look cool than to serve customers. Also when you enter the hotel there is a smoke smell from the bar (or staff room?) The room we were in was small which is okay for the price but there is really a lack of storage space for toiletries and small items like watches or wallets."

"Very good location with comfortable walk from train station, even with a medical issue I have that restricts my walking ability. Very helpful and cheerful proprietor who checked us in and helped carry bags up one floor to the reception desk. Room with balcony had a great view and enjoyable to use. The complimentary Arosa Pass was great for using the cable car and a very enjoyable experience. Very good breakfast."

"Better communication about paying our bill. Nothing was said when we checked in, then when we left around 10:15am there was no one at the reception desk/office, so we just left the key on the counter. Today we received an email from Booking.com that we hadn't paid our bill! I thought it was prepaid as are many of our stays, but no worries since Booking.com will charge the credit card we used for the booking."

"Great location (within short walking distance to the train station, the gondola and the main street), friendly staff, breakfast included, good shower, restaurant/bar downstairs, room with a view to the mountains (top floor double room)"

"The room itself (double room) not practical (no hooks/shelves in the bathroom - nowhere to place towels or anything else like cosmetics), only one bedside table on one side, a single uncomfortable wooden chair (think balcony chair) next to the bed. Can get noisy as can hear doors slamming in the corridor."

"Das Frühstück und die freundlichen Damen an der Rezeption und im Service."

"Das Zimmer ist sehr eng, kaum Platz, etwas abzulegen. Mini Bad. Die Beleuchtung ist so schwach, dass man sein Buch nicht lesen kann. Ich habe freundlicherweise eine zusätzliche Leselampe bekommen. Insgesamt ist das Hotel den Preis nicht wert."

"Alle super. Denise an der Rezeption ist super nett und professionell. Es war ein toller Aufenthalt."

"Wie bereits mehrfach erwähnt, wäre es super, wenn es laktosefreie Milch und Joghurts geben würde."